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Volunteers

TitanCon is a fan convention by the fans for the fans. Everyone that helps run this convention, including the organising committee, are volunteers who give up their own time to do the essential work to run things smoothly on the day. TitanCon cannot exist without the help and support of a dedicated group of volunteers and therefore we urgently need your help at TitanCon 2017.

Over the last two years we have really got things right with the way we organise our volunteers. We have full job descriptions for every volunteer position, we organise our volunteers into separate teams with a Team Leader responsible for managing each team rather than having a single volunteer co-ordinator trying to organise all of the volunteers across the entire convention, and most importantly we have had a brilliant response from you guys with more volunteers than ever before. We want to build on that success and continue to run TitanCon in the same smooth, relaxed and organised way in 2017.

But we can only do this with the help of wonderful people that are willing to give up an hour or two of their day to help run TitanCon. In years past we have been in the situation where we simply did not have enough volunteers to cover the entire convention and as a result some of our volunteers did not get to see the panels and events they wished to see, and some barely got a break at all. That's something we really don't want to see ever again. Therefore we are asking people that are interested and those that have been to two or three TitanCons that haven't helped out before to give a little back please. If you are willing to give up an hour or two of your day to help us run the convention that would be fantastic.

It might sound like a boring thing to do but volunteering can actually be great fun. You'll get a chance to meet and talk to a lot of other attendees and volunteers and might also get to spend some time with our guests. It can be interesting to see how things work behind the scenes and there are also opportunities to get more involved with the running of TitanCon and have a say in what happens to the future of the convention.

We provide lunch for all of our volunteers.

To help improve the organisation and effectiveness of TitanCon we have restructured the way we handle volunteers. Instead of a single coordinator for the entire convention we are creating smaller separate autonomous teams that will be headed up by a Team Leader who will focus solely on their department and a team of between 5 and 8 volunteers. This will make managing volunteer schedules easier and should ensure everyone gets to take regular breaks and to see the panels and programming items they really want to go to.

We have also written full job descriptions for every role to better define what we require from our volunteers. By explicitly stating requirements in a clear manner we hope many of you that have been unsure about volunteering in the past will realise that you could take on these roles and help us to make TitanCon an enjoyable and well organised event for everyone.

If you are willing to step up and help then please fill out the volunteer form below including any relevant skills and experience that you may have. Please also include your availability to help such as your arrival dates/times and how early you can get to the hotel on Saturday morning. Thank you.

These are the volunteer roles that we need to fill:

Reception Team

Our reception desk is our administration hub for membership registration, new membership sales and information enquiries. The desk needs to be manned throughout the day from 8.30 am till 8.00 pm.

Receptionist

Greeting attendees and signing them into the convention is an important job and we require 3 or 4 more volunteers to join this team.

Please see the full job description for Receptionist (PDF).

Queue management

This involves managing the queue of people waiting for entry from as early as 8.30 am.

Please see the full job description for Queue Management (PDF).

Programming Team

We require 7 or 8 volunteers to help out in the Programming Team.

Panel assistant

This role is good for those that don't want to miss panels because you get to sit through them anyway and only need to help out when required. Panel assistants also assist the Programming Director with stage changes, moving tables and chairs around as required.

Please see the full job description for Panel Assistant (PDF).

Workshop assistant

We need a volunteer to check in attendees for every crafting and combat workshop we run throughout the day. This role also involves the selling of any unsold workshop tickets from our reception desk from 9.00 am to 10.00 am.

Please see the full job description for Workshop Assistant (PDF).

Security Team

This is the team we really need a lot of additional help with. I know security is the most boring job there is because it involves just sitting or standing there most of the time, but that's why it's really important that we have more help please. We need to add another 12 to 16 volunteers to this team in order to reduce the burden of hours on the other team members. If you are willing to give up an hour or two of your day this is the one we could really use your help with please.

Security - Badge Checkpoint

The Badge Checkpoint role involves the checking of name badges as people enter the convention space, challenging those without badges. Hotel staff will deal with any serious security issues.

Please see the full job description for Security - Badge Checkpoint (PDF).

Security - Back Door

We need to make sure that there is no unauthorised entry through the back door to the convention space.

Please see the full job description for Security - Back Door (PDF).

Security - Green Room

Our Green Room is a safe space for our guests to relax in. We'll need someone on the door to ensure that only guests and authorised staff have access to the Green Room.

Please see the full job description for Security - Green Room (PDF).

Volunteers Meeting ~ Friday 8 September 2017

We will be holding our Volunteers Meeting on Friday 8 September 2017 at 5.00 pm. This will take place in the Middleton Room at the Wellington Park Hotel. We would really appreciate it if all TitanCon volunteers can attend this meeting, but if you cannot make it we will try to arrange schedules with you via email.

Each of our volunteer teams will sit down together and discuss plans for the convention and draw up a shift schedule with defined working times for each of their team members. Attending the volunteer meeting is the best way to ensure you get the times that suit you and will also ensure you are well prepared with the latest information ready for the day. Please let us know if you cannot attend the meeting but still want to volunteer, we will try to arrange duties and shift times with you via email.

Volunteers can still sign up for workshops and round table tickets. We will make sure volunteers are not put down for a shift during the times when you are at the workshop or round table. Volunteers that are on shift during the photo session in the morning or the signing session in the afternoon can jump to the front of the queue to ensure they are able to get back to their duties as quickly as possible. The Volunteer Team Leader will arrange this with their volunteers to ensure volunteers take it in turns to go rather than everyone going off at the same time.

If you are willing to step up and help then please fill out the volunteer form below including any relevant skills and experience that you may have. Please also include your availability to help such as your arrival dates/times and how early you can get to the hotel on Saturday morning. Thank you.

Volunteer Form




Please select the volunteer role you are interested in:

Receptionist
Queue management
Panel assistant
Workshop assistant
Security - Badge Checkpoint
Security - Back Door
Security - Green Room






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